When Events Attack: Managing Communications in a Crisis

Imagine an outbreak of Norovirus on a cruise ship during an event, a branded archway collapsing on a crowd at a tradeshow, a bomb threat, or a fire at your hotel during a conference. Anywhere there is a gathering of people there is potential for something to go wrong. Having the right plan in place and acting appropriately can help ensure public safety, as well as ensure your brand survives when events attack.

The Importance of Blogs in Experiential Marketing

Blogs have several benefits for experiential marketers. Blogs can serve as a destination for your communities. Blogs humanize your event by giving it a voice and a personality. Blogs give you an opportunity to participate in conversations ranging from communicating event logistics, to exploring the depth and breadth of content as part of your experience.

Several brands and show producers have been using blogs for some time as part of their event program, but few have done so effectively. Here are some ideas on how you can effectively integrate blogging into your experiential marketing program.

Entertainment Marketing: Its Not Just About The Music

As we wrap up Keith Urban’s Escape Together Tour for Kingsford and KC Masterpiece and launch into a new program for a financial services firm in 2010, I’m reminded of how complex and emotional the entertainment marketing business can be.

For marketers it can be a double-edged sword. You want to partner with artists who your audiences like, while staying true to your brand. Not to mention, members of your team and executives alike may have different opinions on who the right artist is to represent your company. Unfortunately, these decisions are all-to-often wrought with personal preferences, and sometimes made without fully evaluating opportunities against business objectives which can lead to failure in generating Return on Investment.

Here are a few thoughts to help you balance the the emotion with rational criteria as you play musical chairs with artists, sponsorships and program activation.